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ISO 27001 Incident Management and Business Continuity Audit Checklist

A comprehensive audit checklist for evaluating an organization's incident management and business continuity processes in compliance with ISO 27001 requirements, focusing on incident detection, response, recovery, and continuous improvement.

ISO 27001 Incident Management and Business Continuity Audit Checklist
by: audit-now
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About This Checklist

The ISO 27001 Incident Management and Business Continuity Audit Checklist is a vital tool for organizations striving to maintain robust information security practices and ensure operational resilience. This checklist focuses on evaluating an organization's preparedness for handling security incidents and maintaining business continuity in line with ISO 27001 standards. By systematically assessing your incident response capabilities and business continuity plans, you can identify gaps, improve your ability to detect and respond to security events, and minimize potential disruptions to your operations. This comprehensive checklist helps organizations build a proactive approach to incident management, ensuring quick recovery from security breaches and maintaining stakeholder trust.

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Industry

Information Technology

Standard

ISO 27001

Workspaces

Security operations centers
Disaster recovery sites
Corporate offices

Occupations

Information Security Manager
Business Continuity Planner
Incident Response Coordinator
Risk Management Specialist
IT Disaster Recovery Specialist

Incident Management and Business Continuity Processes Audit

(0 / 16)

1
Were lessons learned from the incident documented?

Check if lessons learned were documented.

To ensure continuous improvement in incident management processes.
2
What was the estimated cost incurred for managing the incident?

Enter the estimated cost in currency.

To evaluate the financial impact of the incident management efforts.
Min: 0
Target: 1000
3
Were all relevant stakeholders notified about the incident?

Select the notification status.

To confirm that stakeholders were kept informed.
4
Please provide details of all communications made during the incident.

Enter all relevant communication details.

To ensure transparency and accountability in the communication process.
Write something awesome...
5
When was the incident officially closed?

Select the date of incident closure.

To track the timeline of incident resolution.
6
What was the total downtime caused by the incident in hours?

Enter the total downtime in hours.

To quantify the operational impact of the incident.
Min: 0
Target: 2
Max: 48
7
What was identified as the root cause of the incident?

Enter the root cause identified.

To understand the underlying reasons for the incident.
8
What was the assessed impact level of the incident on business operations?

Select the impact level.

To determine the effect of the incident on business continuity.
9
Was a post-incident review conducted?

Check if a review was conducted.

To ensure lessons learned are captured for future improvements.
10
How many personnel were involved in responding to the incident?

Enter the number of personnel involved.

To measure resource allocation during incident response.
Min: 1
Target: 5
Max: 100
11
What is the current status of the incident resolution?

Select the current resolution status.

To assess the progress of incident resolution efforts.
12
What was the date and time when the incident was detected?

Select the date and time of incident detection.

To establish the timeline for incident detection.
13
When did the incident occur?

Select the date of the incident.

To track the timeline of incidents for analysis.
14
Describe the actions taken in response to the incident.

Provide detailed actions taken.

To document the response measures for future reference.
Write something awesome...
15
What is the severity level of the incident?

Select the severity level.

To assess the impact of the incident on business operations.
16
Please provide a brief description of the incident.

Enter the incident description.

To capture details for further analysis and reporting.

FAQs

This checklist covers incident detection and reporting, incident response procedures, business impact analysis, recovery strategies, testing and exercises, and continuous improvement of incident management processes.

By systematically evaluating incident management processes, the checklist helps organizations identify gaps, streamline response procedures, and ensure all necessary resources are in place to effectively handle security incidents.

The audit process should involve the incident response team, business continuity planners, IT security personnel, senior management, and representatives from key business units.

Incident response and business continuity plans should be tested at least annually, with more frequent tabletop exercises and simulations for critical systems and processes.

Yes, this checklist can assist in demonstrating robust incident management and business continuity practices, which are often key factors in cyber insurance underwriting and claims processes.

Benefits

Ensures alignment with ISO 27001 incident management and business continuity requirements

Identifies weaknesses in current incident response and recovery processes

Helps minimize downtime and financial losses during security incidents

Facilitates the development of effective incident reporting and escalation procedures

Supports the creation and maintenance of comprehensive business continuity plans