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ISO 27001 Incident Management and Business Continuity Audit Checklist

A specialized audit checklist for evaluating an organization's incident management and business continuity practices in compliance with ISO 27001 requirements.

ISO 27001 Incident Management and Business Continuity Audit Checklist
by: audit-now
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About This Checklist

The ISO 27001 Incident Management and Business Continuity Audit Checklist is a vital tool for organizations striving to maintain robust information security practices and operational resilience. This checklist focuses on evaluating an organization's preparedness for handling security incidents and ensuring business continuity in line with ISO 27001 standards. By systematically assessing incident response procedures, disaster recovery plans, and business continuity strategies, organizations can enhance their ability to detect, respond to, and recover from security breaches and disruptions. This comprehensive checklist aids in identifying gaps in incident management processes, improving response times, and ensuring that critical business functions can continue during and after adverse events.

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Industry

Information Technology

Standard

ISO 27001

Workspaces

Security Operations Centers
Emergency Operations Centers
Disaster Recovery Sites

Occupations

Incident Response Manager
Business Continuity Planner
Information Security Officer
IT Disaster Recovery Specialist
Risk Management Consultant

Incident Management and Business Continuity Processes

(0 / 5)

1
Has the crisis management plan been tested in the last year?

Select compliance status.

To verify the effectiveness of the crisis management plan.
2
Is there regular training on business continuity for staff?

Select training frequency.

To ensure staff are prepared for business continuity situations.
3
What is the average response time for incidents?

Enter the average response time in minutes.

To measure the efficiency of incident response.
Min: 0
Target: 30
Max: 120
4
Describe the mechanism in place for reporting incidents.

Provide detailed description.

To assess the effectiveness of the incident reporting process.
5
Is there a documented incident response plan that is regularly reviewed?

Select compliance status.

To ensure that the incident response plan is up-to-date and effective.
6
When was the last review of incident management processes conducted?

Select the date of the last review.

To track the recency of reviews and ensure continuous improvement.
7
How often is the business impact analysis updated?

Select update frequency.

To ensure that business impact assessments reflect current operations and risks.
8
What is the average number of incidents reported per month?

Enter the average number of incidents.

To evaluate the frequency of incidents and potential areas for improvement.
Min: 0
Target: 5
Max: 100
9
Is a root cause analysis conducted for all significant incidents?

Select compliance status.

To ensure that root causes are identified and addressed to prevent recurrence.
10
Are all incidents documented accurately and timely?

Provide details on documentation practices.

To verify that incident documentation practices are being followed.
11
How often are incident response tests conducted?

Select testing frequency.

To verify that regular testing of incident response plans is taking place.
12
When was the last review of the business continuity plan conducted?

Select the date of the last review.

To ensure the business continuity plan is up to date and relevant.
13
What percentage of incidents are closed within the agreed timeline?

Enter the percentage of incidents closed on time.

To evaluate the effectiveness of incident resolution processes.
Min: 0
Target: 90
Max: 100
14
Provide details on how lessons learned from incidents are documented and shared.

Summarize documentation and sharing practices.

To assess whether knowledge gained from incidents is being utilized for future improvements.
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15
Has the incident response team received training in the last six months?

Select compliance status.

To ensure that team members are up-to-date with the latest incident response protocols.
16
When was the last training session on incident management held?

Select the date of the last training session.

To ensure that training is conducted regularly for staff involved in incident management.
17
What strategies are in place to mitigate risks identified during incidents?

Describe the risk mitigation strategies.

To evaluate the effectiveness of risk mitigation efforts.
18
What is the average time taken to recover from incidents?

Enter average recovery time in minutes.

To measure the effectiveness of recovery processes.
Min: 0
Target: 60
Max: 300
19
Was a post-incident review conducted for the last major incident?

Indicate whether a review was conducted.

To confirm that post-incident reviews are a standard practice for continuous improvement.
20
Is there a formal procedure for notifying stakeholders of incidents?

Select compliance status.

To ensure that all relevant parties are informed in a timely manner during incidents.
21
Is technology leveraged in managing incidents effectively?

Select the status of technology use.

To assess whether appropriate tools are being used in the incident management process.
22
When is the next scheduled training for incident management personnel?

Select the date of the next training session.

To ensure that training plans are in place for ongoing staff development.
23
What is the average time taken to detect incidents?

Enter average detection time in minutes.

To measure the efficiency of incident detection processes.
Min: 0
Target: 15
Max: 120
24
Summarize the key points of the incident management policy.

Provide a summary of the policy.

To evaluate the clarity and comprehensiveness of the incident management policy.
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25
Are multiple channels available for reporting incidents?

Select the compliance status.

To ensure stakeholders can report incidents through various accessible means.

FAQs

This checklist mainly covers Sections A.16 (Information Security Incident Management) and A.17 (Information Security Aspects of Business Continuity Management) of ISO 27001 Annex A.

The checklist includes items to verify the existence and effectiveness of incident classification systems, escalation procedures, and response team readiness, all of which contribute to faster incident response times.

Yes, it includes items to assess the frequency and effectiveness of business continuity plan testing, including tabletop exercises and full-scale simulations.

The checklist includes items to verify that post-incident reviews are conducted, lessons learned are documented, and improvements are implemented in the incident management process.

Yes, the checklist can be adapted to evaluate the incident management and business continuity capabilities of key vendors and service providers, ensuring they meet the organization's security standards.

Benefits

Enhances organizational readiness for security incidents and disruptions

Ensures alignment with ISO 27001 incident management and business continuity requirements

Improves incident detection, response, and recovery capabilities

Helps minimize downtime and financial impact of security incidents

Facilitates continuous improvement of incident management and business continuity processes