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JCI Access to Care and Continuity of Care Audit Checklist

A comprehensive checklist designed to assess compliance with JCI Access to Care and Continuity of Care standards, optimize patient flow, and enhance care coordination across the healthcare continuum.

JCI Access to Care and Continuity of Care Audit Checklist

by: audit-now
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About This Checklist

The JCI Access to Care and Continuity of Care Audit Checklist is a crucial tool for healthcare organizations striving to meet Joint Commission International (JCI) standards and optimize patient care across the continuum. This comprehensive checklist addresses key aspects of patient admission, transfer, discharge, and follow-up processes, ensuring seamless transitions and coordinated care. By systematically evaluating access and continuity of care practices, this checklist empowers healthcare providers to enhance patient safety, improve care coordination, and ultimately deliver more effective and efficient healthcare services.

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Industry

Healthcare

Standard

JCI Healthcare Accreditation Standards

Workspaces

Healthcare Centers

Occupations

Admissions Managers
Care Coordinators
Discharge Planners
Nurses
Physicians
Social Workers
1
Is the patient admission process compliant with JCI standards?
2
What is the average wait time for patient admission (in minutes)?
Min: 0
Target: 30
Max: 120
3
Describe the documentation process for care transitions.
4
How effective is the discharge planning process?
5
How effective is the referral management process?
6
Are patient safety protocols being adhered to?
7
On a scale of 1 to 5, how would you rate care coordination?
Min: 1
Target: 4
Max: 5
8
Outline any initiatives taken to improve patient flow.
9
How accessible are the care services for patients?
10
Is patient information readily available to healthcare providers?
11
What is the average length of stay for patients (in days)?
Min: 1
Target: 5
Max: 30
12
Describe any challenges faced in care coordination.
13
How satisfied are patients with the care received?
14
Have all staff received training on emergency protocols?
15
How many patient safety events were reported in the last month?
Min: 0
Target: 0
Max: 100
16
Outline any recent improvements made to patient care processes.
17
How timely is care delivery for patients?
18
Are regular patient safety checks conducted?
19
What is the percentage of patient readmissions within 30 days?
Min: 0
Target: 10
Max: 100
20
What feedback do care coordinators have regarding patient care?

FAQs

The checklist covers key areas such as admission processes, patient assessment and screening, care planning, interdisciplinary communication, transfer protocols, discharge planning, follow-up care arrangements, and referral management.

It is recommended to conduct the audit quarterly, with ongoing monitoring of key performance indicators related to patient flow, readmissions, and care transitions.

The audit should involve admissions staff, care coordinators, discharge planners, nurses, physicians, social workers, and representatives from various clinical departments and outpatient services.

Results can be used to identify bottlenecks in patient flow, improve care transition processes, enhance communication between care providers, optimize resource allocation, and develop targeted interventions to improve continuity of care.

Yes, the checklist can be adapted for use in various healthcare settings, including acute care hospitals, ambulatory care centers, rehabilitation facilities, and integrated health systems, with adjustments made based on the specific care delivery model and patient population served.

Benefits of JCI Access to Care and Continuity of Care Audit Checklist

Ensures compliance with JCI access to care and continuity of care standards

Improves patient flow and reduces waiting times for care

Enhances care coordination across different healthcare settings and providers

Reduces the risk of care gaps and medical errors during transitions

Increases patient satisfaction through smoother care experiences