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Social Media Platform Health and Well-being Audit

A comprehensive audit checklist designed to evaluate and improve features, policies, and practices that affect user health and well-being on social media platforms, promoting a more positive and sustainable digital environment.

Social Media Platform Health and Well-being Audit

by: audit-now
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About This Checklist

In an era where digital interactions significantly impact mental health, social media platforms have a responsibility to promote user well-being. This comprehensive audit checklist is designed to evaluate and enhance features, policies, and practices that affect user health and well-being on social media platforms. By addressing key areas such as screen time management, content moderation for sensitive topics, anti-bullying measures, and positive engagement promotion, this audit helps identify areas for improvement and fosters a healthier online environment. Regular platform health and well-being audits are crucial for maintaining user trust, promoting positive digital citizenship, and mitigating the negative psychological impacts often associated with social media use.

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Industry

Advertising and Marketing

Standard

Digital Wellbeing Standards

Workspaces

Social Media User Experience and Well-being Department

Occupations

User Experience Researcher
Digital Well-being Specialist
Content Policy Manager
Mental Health Consultant
Product Ethics Advisor
1
Does the platform provide digital well-being features?
2
Are there effective anti-bullying measures in place?
3
Is content effectively moderated?
4
Does the platform offer educational programs for users?
5
Are screen time management tools available and effective?
6
Does the platform encourage positive user engagement?
7
Are mental health support services integrated into the platform?
8
Are there mechanisms for collecting user feedback on well-being features?
9
Does the platform offer comprehensive privacy settings for users?
10
Is user data protected against unauthorized access?
11
Does the platform have an effective content reporting system?
12
Is user support readily available and responsive?
13
Does the platform provide transparency about its content algorithms?
14
Are the community guidelines clear and accessible to users?
15
Can users easily manage their notification settings?
16
Are there controls for ensuring age-appropriate content?
17
Does the platform support two-factor authentication for user accounts?
18
Are there accessibility features available for users with disabilities?
19
Is the ad content shown to users relevant and appropriate?
20
Can users easily export and transfer their data from the platform?

FAQs

Health and well-being audits should be conducted bi-annually, with ongoing monitoring of key well-being metrics. Additional reviews should be performed when implementing new features that could significantly impact user behavior or mental health.

The audit covers screen time management tools, content moderation practices for sensitive topics, anti-bullying and harassment prevention measures, positive interaction promotion features, mental health resource integration, age-appropriate content controls, and user education on digital well-being.

The audit should involve User Experience Researchers, Mental Health Professionals, Content Policy Managers, Product Designers, Data Scientists specializing in user behavior, and representatives from child safety and digital ethics committees.

Audit results can highlight areas for improvement in promoting healthier user behaviors and mitigating negative impacts. These insights can be used to develop new well-being features, refine content algorithms to promote positive interactions, and create more effective user education programs on digital wellness.

User feedback is critical in understanding the real-world impact of platform features on well-being. The audit should include analysis of user surveys, focus group insights, and engagement patterns to assess the effectiveness of existing well-being initiatives and identify new areas for improvement.

Benefits of Social Media Platform Health and Well-being Audit

Improves overall user experience and satisfaction

Reduces potential negative mental health impacts of platform use

Enhances platform reputation as a socially responsible digital space

Increases user retention through promotion of healthier usage habits

Aligns platform development with emerging digital well-being standards