Airport Retail and Concessions Management Audit Checklist

A comprehensive checklist for auditing airport retail and concessions operations, covering tenant mix strategies, customer service standards, sales performance, and compliance with commercial policies to optimize non-aeronautical revenue and enhance passenger experience.

Airport Retail and Concessions Management Audit Checklist
by: audit-now
4.3

Get Template

About This Checklist

In the dynamic world of airport logistics and transportation, retail and concessions play a crucial role in enhancing passenger experience and generating non-aeronautical revenue. This comprehensive Airport Retail and Concessions Management Audit Checklist is an essential tool for commercial managers, retail coordinators, and concession supervisors. It meticulously covers all aspects of airport retail operations, from tenant mix strategies to customer service standards. Regular audits using this checklist help optimize retail space utilization, enhance customer satisfaction, and maximize revenue potential. By systematically evaluating product offerings, pricing strategies, and operational efficiency of concessions, this checklist plays a vital role in creating a vibrant and profitable commercial environment within the airport.

Learn more

Industry

Logistics and Transportation

Standard

ACI (Airports Council International) Airport Economics Guidelines

Workspaces

Airports

Occupations

Airport Commercial Manager
Retail Coordinator
Concessions Supervisor
Customer Experience Specialist
Airport Financial Analyst

Get Early Access to Advanced Features

Join our early access program to fully cover your auditing processes with nonconformances, team access, multi-organization support, advanced analytics and more...

Generate AI-powered checklists tailored to your needs

Generate AI-powered checklists tailored to your needs

Access a vast library of checklists for every industry

Access a vast library of checklists for every industry

Create your own profile, connect with other professionals

Create your own profile, connect with other professionals

Get Early AccessOrder Fulfilment