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AS9110 Human Factors in Aviation Maintenance Audit Checklist

A specialized checklist for auditing the integration of human factors principles in aviation maintenance, repair, and overhaul (MRO) organizations against AS9110 requirements, ensuring improved safety, reduced errors, and enhanced maintenance quality.

AS9110 Human Factors in Aviation Maintenance Audit Checklist
by: audit-now
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About This Checklist

The AS9110 Human Factors in Aviation Maintenance Audit Checklist is a vital tool for assessing the integration of human factors principles in aviation maintenance, repair, and overhaul (MRO) organizations. This checklist focuses on evaluating how well human capabilities and limitations are considered in maintenance processes, work environment design, and training programs. By addressing human factors effectively, organizations can reduce errors, improve safety, and enhance overall maintenance quality in compliance with AS9110 standards.

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Industry

Aerospace and Defense

Standard

AS9110 - Aerospace Maintenance Organizations

Workspaces

Aircraft Maintenance Facilities

Occupations

Human Factors Specialist
Safety Manager
Maintenance Trainer
Quality Assurance Auditor
Maintenance Technician

1
Is the maintenance training program adequate for addressing human factors?

Indicate if the training program is adequate.

To ensure that personnel are well-trained in human factors affecting maintenance.
2
How effective is the fatigue management program?
To assess the effectiveness of measures taken to manage fatigue among maintenance personnel.
3
What is the number of human error incidents reported in the last year?
To quantify human error and identify areas for improvement.
Min: 0
Target: 0
Max: 100
4
Please provide details of the last ergonomics assessment conducted.

Describe the last ergonomics assessment.

To evaluate the ergonomics and its impact on maintenance safety.

5
Describe the process for reporting incidents related to human factors.

Provide a detailed description of the incident reporting process.

To understand how incidents are documented and addressed within the organization.
6
How would you rate the current maintenance environment concerning human factors?
To gauge the safety and ergonomics of the maintenance environment.
7
What is the employee turnover rate in the maintenance department over the last year?
To assess workforce stability, which can impact human factors in maintenance.
Min: 0
Target: 10
Max: 100
8
List any ongoing continuous improvement initiatives aimed at enhancing human factors in maintenance.

Provide details of continuous improvement initiatives.

To identify efforts made towards improving human factors awareness and practices.

9
What communication practices are in place to address human factors during maintenance?

Describe the current communication practices.

To evaluate how effective communication can help mitigate human error.
10
What types of stress management programs are available to maintenance personnel?
To ensure that personnel have access to resources that help manage stress, which can affect performance.
11
How frequently are errors reported by maintenance personnel?
To measure the culture of reporting and openness about human factors issues.
Min: 0
Target: 5
Max: 100
12
List any lessons learned from past incidents related to human factors in maintenance.

Provide a summary of lessons learned.

To highlight the importance of learning from past mistakes to improve future practices.

FAQs

The primary objective is to evaluate how well an organization integrates human factors principles into its maintenance processes, work environment, and training programs to comply with AS9110 requirements and improve overall maintenance quality and safety.

By considering human capabilities and limitations in maintenance processes, organizations can reduce the likelihood of errors, improve decision-making, and enhance overall safety in aviation maintenance activities.

The audit process should involve human factors specialists, safety managers, maintenance trainers, quality assurance personnel, and representatives from various maintenance teams.

The checklist covers areas such as ergonomics in the workplace, fatigue management, communication processes, maintenance documentation clarity, training effectiveness, and error prevention strategies within the MRO context.

Human factors audits should be conducted at least annually, with additional assessments recommended after significant changes in processes, equipment, or work environment that may impact human performance.

Benefits

Ensures compliance with AS9110 human factors requirements in aviation maintenance

Reduces maintenance errors caused by human factors

Improves workplace safety and ergonomics for maintenance personnel

Enhances the effectiveness of maintenance training programs

Promotes a positive safety culture in MRO organizations