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Aviation Human Factors and Crew Resource Management Audit Checklist

A comprehensive checklist for auditing Human Factors and Crew Resource Management practices in aviation organizations, ensuring alignment with ISO 9001:2015 quality management principles and aviation safety standards, focusing on enhancing human performance and safety culture.

Aviation Human Factors and Crew Resource Management Audit Checklist

by: audit-now
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About This Checklist

Human factors and Crew Resource Management (CRM) are critical components in ensuring aviation safety and operational efficiency. This Aviation Human Factors and CRM Audit Checklist, aligned with ISO 9001 quality management principles, is designed to evaluate the effectiveness of human factors training, CRM practices, and their integration into daily operations. By implementing this comprehensive checklist, aviation organizations can enhance safety culture, improve team performance, and reduce human error-related incidents, all while maintaining compliance with industry standards and regulations.

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Industry

Aerospace and Defense

Standard

ISO 9001 - Quality Management Systems

Workspaces

Maintenance hangars
Training facilities
Airport Facilities
Aviation Facilities

Occupations

Human Factors Specialist
Safety Manager
Training Instructor
Flight Operations Manager
Quality Assurance Auditor
1
Has all crew received the required CRM training?
2
What was the error rate during operations last month?
Min: 0
Target: 5
Max: 100
3
How would you rate the team's situational awareness during the last operation?
4
How would you rate the current safety culture within the team?
5
When was the last Crew Resource Management review conducted?
6
Was the incident reporting procedure followed during recent operations?
7
Provide feedback on the team's performance during the last flight.
8
How prepared is the team to handle emergency situations?
9
On a scale of 1 to 10, how effective was communication among the crew during the last flight?
Min: 1
Target: 8
Max: 10
10
What is the current status of human factors training for the crew?
11
Summarize the key points discussed in the post-flight crew debrief.
12
When is the next scheduled CRM training for the crew?
13
How well is the CRM practice implemented among the crew?
14
Have emergency procedures drills been conducted in the last month?
15
Provide any safety feedback received from the crew during operations.
16
When was the last safety culture survey conducted?
17
What was the average response time to critical situations during the last month?
Min: 0
Target: 30
Max: 120
18
What were the results of the latest CRM skills assessment?
19
Please describe any human error incidents that occurred during the last operation.
20
When is the next scheduled CRM skills training for the crew?

FAQs

This checklist incorporates ISO 9001 quality management principles such as leadership, engagement of people, and process approach into the evaluation of human factors and CRM practices, ensuring a systematic and quality-focused approach to managing human performance in aviation.

The checklist covers areas such as human factors training programs, CRM implementation in daily operations, fatigue management, communication protocols, decision-making processes, situational awareness practices, and the integration of human factors principles in organizational policies and procedures.

Human factors and CRM audits should be conducted at least annually, with ongoing monitoring and spot checks throughout the year. The frequency may increase based on operational changes, incident trends, or regulatory requirements.

The audit team should include human factors specialists, safety managers, training instructors, operational managers, and quality assurance professionals. It's beneficial to involve representatives from various operational areas such as flight operations, maintenance, and ground handling.

By systematically evaluating human factors and CRM practices, this checklist helps identify areas for improvement in team performance, communication, and decision-making. It promotes a proactive approach to managing human error risks, ultimately enhancing safety culture and operational efficiency across the organization.

Benefits of Aviation Human Factors and Crew Resource Management Audit Checklist

Ensures alignment of human factors and CRM practices with ISO 9001 and aviation safety standards

Identifies gaps in human factors training and CRM implementation

Enhances overall safety culture and reduces human error-related incidents

Improves team communication, decision-making, and situational awareness

Facilitates continuous improvement in human performance and operational efficiency