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Aviation Human Factors and Crew Resource Management Audit Checklist

A comprehensive checklist for auditing Human Factors and Crew Resource Management practices in aviation organizations, ensuring alignment with ISO 9001:2015 quality management principles and aviation safety standards, focusing on enhancing human performance and safety culture.

Aviation Human Factors and Crew Resource Management Audit Checklist

by: audit-now
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About This Checklist

Human factors and Crew Resource Management (CRM) are critical components in ensuring aviation safety and operational efficiency. This Aviation Human Factors and CRM Audit Checklist, aligned with ISO 9001 quality management principles, is designed to evaluate the effectiveness of human factors training, CRM practices, and their integration into daily operations. By implementing this comprehensive checklist, aviation organizations can enhance safety culture, improve team performance, and reduce human error-related incidents, all while maintaining compliance with industry standards and regulations.

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Industry

Aerospace and Defense

Standard

ISO 9001 - Quality Management Systems

Workspaces

Maintenance hangars
Training facilities
Airport Facilities
Aviation Facilities

Occupations

Human Factors Specialist
Safety Manager
Training Instructor
Flight Operations Manager
Quality Assurance Auditor
1
Has all crew received the required CRM training?

Select the status of CRM training for all crew members.

To ensure that all personnel are trained in Crew Resource Management principles.
2
What was the error rate during operations last month?

Enter the error rate as a percentage.

To measure the frequency of human errors that may impact safety.
Min: 0
Target: 5
Max: 100
3
How would you rate the team's situational awareness during the last operation?

Provide a brief assessment of situational awareness.

To evaluate the effectiveness of team communication and awareness.
4
How would you rate the current safety culture within the team?

Select the safety culture rating.

To assess the overall safety culture and identify areas for improvement.
5
When was the last Crew Resource Management review conducted?

Select the date of the last CRM review.

To ensure regular evaluations of CRM practices are performed.
6
Was the incident reporting procedure followed during recent operations?

Indicate whether the incident reporting procedure was followed.

To verify adherence to safety protocols for reporting incidents.
7
Provide feedback on the team's performance during the last flight.

Enter detailed feedback on the team's performance.

To gather qualitative insights on team dynamics and performance.
8
How prepared is the team to handle emergency situations?

Select the preparedness level for emergency situations.

To assess the team's readiness and training for emergencies.
9
On a scale of 1 to 10, how effective was communication among the crew during the last flight?

Enter a score between 1 (Poor) and 10 (Excellent).

To quantify the effectiveness of crew communication.
Min: 1
Target: 8
Max: 10
10
What is the current status of human factors training for the crew?

Select the status of human factors training.

To verify that all crew members have completed required training.
11
Summarize the key points discussed in the post-flight crew debrief.

Provide a summary of the key points from the crew debrief.

To ensure that all relevant issues and observations are documented.
12
When is the next scheduled CRM training for the crew?

Select the date for the next CRM training.

To keep track of upcoming training sessions for CRM.
13
How well is the CRM practice implemented among the crew?

Select the level of implementation of CRM practices.

To evaluate the level of CRM practice integration within the team.
14
Have emergency procedures drills been conducted in the last month?

Indicate whether emergency procedures drills have been conducted.

To ensure that crew members are regularly practicing emergency procedures.
15
Provide any safety feedback received from the crew during operations.

Enter detailed feedback and observations from the crew.

To capture insights and concerns related to safety from crew members.
16
When was the last safety culture survey conducted?

Select the date of the last safety culture survey.

To track the frequency of safety culture assessments.
17
What was the average response time to critical situations during the last month?

Enter the average response time in seconds.

To assess the efficiency of crew responses during critical incidents.
Min: 0
Target: 30
Max: 120
18
What were the results of the latest CRM skills assessment?

Select the overall assessment result.

To determine the proficiency of crew members in CRM skills.
19
Please describe any human error incidents that occurred during the last operation.

Provide detailed descriptions of human error incidents.

To document and analyze human error occurrences for future prevention.
20
When is the next scheduled CRM skills training for the crew?

Select the date for the next CRM skills training.

To ensure continuous training and skill enhancement for crew members.

FAQs

This checklist incorporates ISO 9001 quality management principles such as leadership, engagement of people, and process approach into the evaluation of human factors and CRM practices, ensuring a systematic and quality-focused approach to managing human performance in aviation.

The checklist covers areas such as human factors training programs, CRM implementation in daily operations, fatigue management, communication protocols, decision-making processes, situational awareness practices, and the integration of human factors principles in organizational policies and procedures.

Human factors and CRM audits should be conducted at least annually, with ongoing monitoring and spot checks throughout the year. The frequency may increase based on operational changes, incident trends, or regulatory requirements.

The audit team should include human factors specialists, safety managers, training instructors, operational managers, and quality assurance professionals. It's beneficial to involve representatives from various operational areas such as flight operations, maintenance, and ground handling.

By systematically evaluating human factors and CRM practices, this checklist helps identify areas for improvement in team performance, communication, and decision-making. It promotes a proactive approach to managing human error risks, ultimately enhancing safety culture and operational efficiency across the organization.

Benefits of Aviation Human Factors and Crew Resource Management Audit Checklist

Ensures alignment of human factors and CRM practices with ISO 9001 and aviation safety standards

Identifies gaps in human factors training and CRM implementation

Enhances overall safety culture and reduces human error-related incidents

Improves team communication, decision-making, and situational awareness

Facilitates continuous improvement in human performance and operational efficiency