Golf and Country Club Facilities Audit Checklist

A comprehensive audit checklist designed to evaluate and maintain the quality, safety, and functionality of all facilities within a golf and country club, ensuring an exceptional experience for members and guests.

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About This Checklist

Ensure the excellence of your golf and country club with our comprehensive Facilities Audit Checklist. This essential tool is designed to maintain the highest standards of quality, safety, and member satisfaction in the competitive hospitality industry. By systematically evaluating all aspects of your club's facilities, from the golf course to the clubhouse, you can identify areas for improvement, mitigate risks, and enhance the overall member experience. Regular audits using this checklist will help you stay ahead of maintenance issues, comply with industry standards, and preserve the prestige of your golf and country club.

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Industry

Hospitality

Standard


Workspaces

Sports Facilities

Occupations

Club Manager
Facilities Manager
Golf Course Superintendent
Hospitality Manager
Quality Assurance Specialist

1
Is the clubhouse clean and well-maintained?

Select the cleanliness status.

Cleanliness is essential for member satisfaction and overall facility image.
2
How many amenities are currently operational?

Enter the number of operational amenities.

The number of operational amenities affects member satisfaction and experience.
Min0
Target10
Max50
3
Are staff members available to assist members at the facilities?

Indicate if staff members are available.

Staff presence is crucial for providing quality service to members.
4
What feedback have members provided regarding the facilities?

Provide detailed feedback from members.

Member feedback is vital for continuous improvement of services and facilities.
5
Is the facility accessible to all members?

Select the accessibility status.

Accessibility ensures that all members can enjoy the facilities.

6
How would you rate the quality of food and beverages offered?

Select the quality rating.

Food and beverage quality significantly impacts member satisfaction.
7
Are all clubhouse amenities accessible to all members?

Indicate if all amenities are accessible.

Accessibility is vital for ensuring that all members can enjoy the facilities.
8
What is the average wait time for service during peak hours?

Enter the average wait time in minutes.

Long wait times can lead to member dissatisfaction.
Min0
Target10
Max60
9
What suggestions have members made regarding clubhouse amenities?

Detail any suggestions provided by members.

Member suggestions can provide insights for improvements.
10
When was the last update made to the clubhouse amenities?

Select the date of the last update.

Tracking updates ensures amenities are kept current and relevant.

11
Are all emergency exits clearly marked and accessible?

Select the accessibility status of emergency exits.

Accessible emergency exits are critical for the safety of all members and staff.
12
Have fire extinguishers been inspected in the past year?

Indicate if fire extinguishers have been inspected.

Regular inspections are essential for ensuring fire safety compliance.
13
How many first aid kits are available at the facility?

Enter the number of first aid kits.

Availability of first aid kits is crucial for immediate medical assistance.
Min1
Target3
Max10
14
Describe any recent safety incidents that have occurred.

Provide details of any safety incidents.

Understanding recent incidents can help improve safety measures.
15
When was the last safety training conducted for staff?

Select the date of the last training.

Regular safety training is essential for compliance and staff preparedness.

16
What percentage of members participated in recent club events?

Select the estimated participation percentage.

Understanding member participation helps gauge engagement levels.
17
Is there a process in place for collecting member feedback?

Indicate if a feedback collection process exists.

A feedback collection process helps understand member needs and preferences.
18
What is the average attendance for club events?

Enter the average number of attendees per event.

Tracking average attendance can help improve future event planning.
Min0
Target50
Max200
19
What suggestions do members have for improving engagement?

Detail any suggestions or recommendations from members.

Member suggestions can provide valuable insights for enhancing engagement.
20
When was the last member satisfaction survey conducted?

Select the date of the last survey.

Regular surveys are important for assessing member satisfaction and engagement levels.

FAQs

It's recommended to conduct a comprehensive facilities audit at least twice a year, with more frequent checks for high-traffic areas or seasonal facilities.

The audit should cover all areas including the golf course, clubhouse, pro shop, locker rooms, dining facilities, fitness center, swimming pools, tennis courts, and any other amenities offered by the club.

The audit should be conducted by a team including the club manager, facilities manager, head groundskeeper, and department heads. External auditors can also be brought in for an unbiased assessment.

Audit results can be used to prioritize maintenance and renovation projects, allocate resources effectively, improve staff training, and develop long-term strategic plans for facility improvements.

Key elements include turf quality, bunker conditions, irrigation systems, tee box maintenance, green speeds, cart path conditions, and overall course layout and playability.

Benefits

Ensures consistent quality across all club facilities

Identifies potential safety hazards and maintenance needs

Enhances member satisfaction and retention

Helps maintain compliance with industry standards and regulations

Facilitates continuous improvement of club amenities and services