ISO 9001 Non-Conformance Management Audit Checklist

This checklist is designed to evaluate the non-conformance management processes within manufacturing organizations, ensuring compliance with ISO 9001 standards and fostering effective resolution of quality issues.

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About This Checklist

In the manufacturing industry, effectively managing non-conformances is crucial for maintaining product quality and compliance with ISO 9001 standards. The ISO 9001 Non-Conformance Management Audit Checklist serves as a vital tool for quality managers and auditors to assess the processes in place for identifying, documenting, and resolving non-conformances. By utilizing this checklist, organizations can improve the effectiveness of their non-conformance management, facilitate timely resolution of quality issues, and enhance communication regarding quality incidents. This proactive approach addresses common challenges such as delayed corrective actions and ineffective root cause analysis, ultimately promoting a culture of quality assurance and continuous improvement within the organization.

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Industry

Manufacturing

Standard

ISO 9001 - Quality Management Systems

Workspaces

Quality Assurance Areas
Audit Areas
Manufacturing Facilities

Occupations

Quality Control Manager
Non-Conformance Coordinator
Internal Auditor
Quality Assurance Specialist
1
Was the non-conformance clearly identified and documented?
2
Describe the root cause analysis conducted for the non-conformance.
3
Rate the effectiveness of the corrective actions implemented (1-5).
Min: 1
Target: 3
Max: 5
4
What is the status of the corrective actions implemented?
5
List any quality issues related to the non-conformance.
6
Are the quality control procedures up to date and accessible to all relevant staff?
7
Are all personnel involved in quality control adequately trained?
8
What is the current defect rate (percentage) in the production process?
Min: 0
Target: 0
Max: 100
9
When was the last quality control audit conducted?
10
Summarize the findings from the last quality control audit.
11
Is the supplier compliant with the agreed quality standards?
12
What percentage of incoming materials are inspected for quality?
Min: 0
Target: 100
Max: 100
13
Detail any non-conformance reports received from the supplier.
14
When was the last audit conducted on the supplier?
15
Have all corrective actions from the last audit been implemented?
16
Is the production process compliant with the documented quality standards?
17
What is the defect density (defects per unit) in the production line?
Min: 0
Target: 0
Max: 100
18
Describe the corrective actions taken to address previous quality issues.
19
When was the last quality control check performed on the production line?
20
Have all employees received training on the updated quality standards?
21
Is the final product compliant with customer specifications?
22
What is the return rate of the final product (percentage)?
Min: 0
Target: 0
Max: 100
23
Summarize the feedback received from customers regarding the final product.
24
When was the last quality inspection conducted on the final product?
25
Does the packaging of the final product meet quality standards?

FAQs

The checklist focuses on evaluating the processes for managing non-conformances in compliance with ISO 9001 standards.

Quality control managers, non-conformance coordinators, internal auditors, and quality assurance specialists should utilize this checklist.

This checklist can be effectively applied in manufacturing facilities, quality control departments, and compliance audit settings.

It provides a structured approach to identifying root causes of non-conformances, ensuring effective corrective actions are implemented.

Organizations can expect improved non-conformance management, timely resolution of quality issues, and enhanced communication regarding quality incidents.

Benefits of ISO 9001 Non-Conformance Management Audit Checklist

Improves the effectiveness of non-conformance management.

Facilitates timely resolution of quality issues.

Enhances communication regarding quality incidents.

Supports root cause analysis and corrective action implementation.

Promotes a proactive approach to quality assurance.