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Shopping Mall Parking Facility Management Audit Checklist

A comprehensive checklist for auditing parking facility management in shopping malls, covering traffic flow, safety measures, payment systems, and maintenance of parking structures.

Shopping Mall Parking Facility Management Audit Checklist

by: audit-now
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About This Checklist

Efficient and well-managed parking facilities are crucial for the success of shopping malls, directly impacting customer convenience and overall satisfaction. This comprehensive checklist is designed to help facility managers, security personnel, and mall operators evaluate and improve their parking management systems. By addressing key areas such as traffic flow, safety measures, payment systems, and maintenance, this checklist ensures that mall parking facilities provide a smooth, secure, and hassle-free experience for visitors. Regular use of this audit tool can significantly enhance parking efficiency, reduce congestion, improve security, and contribute to a positive first impression for mall visitors, ultimately supporting increased foot traffic and longer shopping durations.

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Industry

Retail and E-commerce

Standard

IPI Parking Guidelines

Workspaces

Shopping Centers

Occupations

Facility Manager
Security Supervisor
Parking Operations Manager
Maintenance Coordinator
Traffic Management Specialist
1
Is the parking facility compliant with the safety standards outlined by the International Parking Institute?
2
What was the total revenue generated from parking in the last month?
Min: 0
Target: 5000
Max: 1000000
3
Describe any issues observed with traffic flow in the parking area.
4
Does the parking facility meet accessibility compliance requirements?
5
Are there adequate security measures in place for vehicles parked?
6
Provide an evaluation of the parking technology in use (e.g., payment systems, monitoring).
7
Is the parking facility adhering to the scheduled maintenance plan?
8
Rate the lighting condition in the parking facility on a scale of 1 to 5.
Min: 1
Target: 4
Max: 5
9
What damage, if any, was observed in the parking facility?
10
Are all parking equipment (e.g., payment kiosks, barriers) functioning properly?
11
Is the signage in the parking facility in good condition?
12
Summarize any customer feedback received regarding parking maintenance.
13
How satisfied are users with the parking facility?
14
Is the parking facility easily accessible for all users?
15
What is the average wait time for users to find a parking spot?
Min: 0
Target: 5
Max: 60
16
What suggestions do users have for improving the parking experience?
17
How satisfied are users with the payment methods available?
18
Provide any additional comments from customers regarding their parking experience.
19
Is the parking facility operating within the designated hours?
20
What is the current number of staff assigned to the parking facility?
Min: 1
Target: 5
Max: 50
21
Is there a clear process in place for reporting incidents in the parking facility?
22
Describe any instances of system downtime experienced in the parking facility.
23
What is the average availability of parking spaces during peak hours?
24
Outline any operational challenges faced by the parking facility.
25
Are proper waste management practices in place at the parking facility?
26
What is the average monthly energy consumption of the parking facility?
Min: 0
Target: 2000
Max: 100000
27
Does the parking facility implement any green initiatives (e.g., solar panels, electric vehicle charging stations)?
28
Describe any pollution control measures that are in place at the facility.
29
Is the parking facility compliant with local environmental regulations?
30
Summarize any community engagement efforts related to environmental sustainability.

FAQs

Comprehensive audits should be conducted quarterly, with daily visual inspections and monthly checks on critical systems like payment machines and security cameras.

The checklist covers areas such as entrance/exit efficiency, signage and wayfinding, lighting, security measures, payment systems, accessibility for disabled visitors, cleanliness, and overall maintenance of the parking structure.

By ensuring efficient space utilization, functional payment systems, and attractive parking conditions, the checklist helps maximize occupancy rates and potentially justifies competitive pricing structures.

The audit team should include facility managers, security personnel, maintenance staff, and potentially traffic management specialists to ensure a comprehensive assessment of all parking aspects.

Technologies such as smart parking systems, license plate recognition, mobile payment options, and real-time occupancy displays can be evaluated as part of the audit to improve overall parking efficiency and user experience.

Benefits of Shopping Mall Parking Facility Management Audit Checklist

Improves traffic flow and reduces congestion in parking areas

Enhances safety and security measures for vehicles and pedestrians

Optimizes parking space utilization and revenue generation

Reduces customer frustration and improves overall shopping experience

Ensures compliance with local parking regulations and accessibility standards