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Shopping Mall Parking Facility Management Audit Checklist

A comprehensive checklist for auditing parking facility management in shopping malls, covering traffic flow, safety measures, payment systems, and maintenance of parking structures.

Shopping Mall Parking Facility Management Audit Checklist

by: audit-now
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About This Checklist

Efficient and well-managed parking facilities are crucial for the success of shopping malls, directly impacting customer convenience and overall satisfaction. This comprehensive checklist is designed to help facility managers, security personnel, and mall operators evaluate and improve their parking management systems. By addressing key areas such as traffic flow, safety measures, payment systems, and maintenance, this checklist ensures that mall parking facilities provide a smooth, secure, and hassle-free experience for visitors. Regular use of this audit tool can significantly enhance parking efficiency, reduce congestion, improve security, and contribute to a positive first impression for mall visitors, ultimately supporting increased foot traffic and longer shopping durations.

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Industry

Retail and E-commerce

Standard

IPI Parking Guidelines

Workspaces

Shopping Centers

Occupations

Facility Manager
Security Supervisor
Parking Operations Manager
Maintenance Coordinator
Traffic Management Specialist
1
Is the parking facility compliant with the safety standards outlined by the International Parking Institute?

Select the compliance status.

To ensure that the parking facility meets safety regulations to protect users.
2
What was the total revenue generated from parking in the last month?

Enter the total revenue in USD.

To evaluate the financial performance of the parking facility.
Min: 0
Target: 5000
Max: 1000000
3
Describe any issues observed with traffic flow in the parking area.

Provide a detailed description.

To identify potential bottlenecks and improve traffic management.
4
Does the parking facility meet accessibility compliance requirements?

Select the compliance status.

To ensure that the facility is accessible to all users, including those with disabilities.
5
Are there adequate security measures in place for vehicles parked?

Select true if security measures are adequate.

To assess the safety and security of parked vehicles.
6
Provide an evaluation of the parking technology in use (e.g., payment systems, monitoring).

Use rich text to detail your evaluation.

To determine the effectiveness and user-friendliness of parking technology.
7
Is the parking facility adhering to the scheduled maintenance plan?

Select the adherence level.

To ensure regular maintenance is performed to keep the facility in good condition.
8
Rate the lighting condition in the parking facility on a scale of 1 to 5.

Enter a rating from 1 (Very Poor) to 5 (Excellent).

To assess the adequacy of lighting for safety and security.
Min: 1
Target: 4
Max: 5
9
What damage, if any, was observed in the parking facility?

Provide a detailed description of damages.

To document any maintenance issues that need addressing.
10
Are all parking equipment (e.g., payment kiosks, barriers) functioning properly?

Select the functionality status.

To ensure that all equipment is operational to avoid disruptions.
11
Is the signage in the parking facility in good condition?

Select true if signage is in good condition.

To check if signage is clear and visible for user guidance.
12
Summarize any customer feedback received regarding parking maintenance.

Use rich text to summarize feedback.

To gather insights from customers about the maintenance quality.
13
How satisfied are users with the parking facility?

Select the satisfaction level.

To measure overall user satisfaction and identify areas for improvement.
14
Is the parking facility easily accessible for all users?

Select true if the facility is easily accessible.

To evaluate if the facility can be accessed conveniently by all users, including those with disabilities.
15
What is the average wait time for users to find a parking spot?

Enter the average wait time in minutes.

To assess how quickly users can access parking spaces.
Min: 0
Target: 5
Max: 60
16
What suggestions do users have for improving the parking experience?

Provide detailed suggestions from users.

To gather user insights that can help enhance the facility's services.
17
How satisfied are users with the payment methods available?

Select the satisfaction level.

To evaluate the effectiveness and convenience of payment options.
18
Provide any additional comments from customers regarding their parking experience.

Use rich text to provide comprehensive comments.

To collect qualitative feedback that may not be captured by other questions.
19
Is the parking facility operating within the designated hours?

Select the compliance status.

To ensure that the facility is open and accessible to users during specified times.
20
What is the current number of staff assigned to the parking facility?

Enter the number of staff.

To assess if staffing levels are adequate for effective operations.
Min: 1
Target: 5
Max: 50
21
Is there a clear process in place for reporting incidents in the parking facility?

Select true if a reporting process exists.

To ensure that incidents can be effectively documented and addressed.
22
Describe any instances of system downtime experienced in the parking facility.

Provide a detailed description of system downtimes.

To identify issues that may disrupt operations and user experience.
23
What is the average availability of parking spaces during peak hours?

Select the availability status.

To evaluate the facility's capacity to accommodate users during busy times.
24
Outline any operational challenges faced by the parking facility.

Use rich text to detail challenges.

To gather insights that can help improve operational efficiency.
25
Are proper waste management practices in place at the parking facility?

Select the compliance status.

To assess the facility's efforts in minimizing environmental impact through waste management.
26
What is the average monthly energy consumption of the parking facility?

Enter the energy consumption in kWh.

To evaluate the energy efficiency and identify opportunities for reduction.
Min: 0
Target: 2000
Max: 100000
27
Does the parking facility implement any green initiatives (e.g., solar panels, electric vehicle charging stations)?

Select true if green initiatives are implemented.

To determine the facility's commitment to sustainability.
28
Describe any pollution control measures that are in place at the facility.

Provide a detailed description of pollution control measures.

To assess the efforts made to minimize air and noise pollution.
29
Is the parking facility compliant with local environmental regulations?

Select the compliance status.

To ensure that the facility adheres to environmental laws and regulations.
30
Summarize any community engagement efforts related to environmental sustainability.

Use rich text to summarize engagement efforts.

To gather information on how the facility interacts with the community regarding environmental issues.

FAQs

Comprehensive audits should be conducted quarterly, with daily visual inspections and monthly checks on critical systems like payment machines and security cameras.

The checklist covers areas such as entrance/exit efficiency, signage and wayfinding, lighting, security measures, payment systems, accessibility for disabled visitors, cleanliness, and overall maintenance of the parking structure.

By ensuring efficient space utilization, functional payment systems, and attractive parking conditions, the checklist helps maximize occupancy rates and potentially justifies competitive pricing structures.

The audit team should include facility managers, security personnel, maintenance staff, and potentially traffic management specialists to ensure a comprehensive assessment of all parking aspects.

Technologies such as smart parking systems, license plate recognition, mobile payment options, and real-time occupancy displays can be evaluated as part of the audit to improve overall parking efficiency and user experience.

Benefits of Shopping Mall Parking Facility Management Audit Checklist

Improves traffic flow and reduces congestion in parking areas

Enhances safety and security measures for vehicles and pedestrians

Optimizes parking space utilization and revenue generation

Reduces customer frustration and improves overall shopping experience

Ensures compliance with local parking regulations and accessibility standards