Single logo
LoginSign Up

Shopping Mall Safety and Security Audit Checklist

A comprehensive checklist for auditing safety and security measures in shopping malls, covering emergency preparedness, surveillance systems, and general safety protocols.

Shopping Mall Safety and Security Audit Checklist

by: audit-now
4.5

Get Template

About This Checklist

Ensuring the safety and security of shopping malls is paramount for both customer satisfaction and legal compliance. This comprehensive checklist is designed to help retail managers, security personnel, and facility operators conduct thorough audits of shopping mall safety and security measures. By addressing key areas such as emergency preparedness, surveillance systems, and crowd management, this checklist helps identify potential risks and maintain a secure shopping environment. Regular use of this audit tool can significantly reduce incidents, improve response times, and enhance overall mall safety, ultimately leading to increased customer trust and business success.

Learn more

Industry

Retail and E-commerce

Standard

NFPA 101 - Life Safety Code

Workspaces

Shopping Centers

Occupations

Retail Manager
Security Manager
Facility Manager
Risk Assessment Specialist
Safety Coordinator
1
Are all emergency exits clearly marked and accessible?

Select the status of emergency exits accessibility.

This ensures that in case of an emergency, patrons can quickly and safely exit the premises.
2
What percentage of the mall is covered by CCTV surveillance?

Enter the percentage of the mall covered by CCTV.

Adequate surveillance coverage helps in monitoring and ensuring safety.
Min: 0
Target: 100
Max: 100
3
Is fire safety equipment available in the mall?

Indicate whether fire safety equipment is available.

Availability of fire safety equipment is crucial for emergency preparedness.
4
Are staff trained in crowd management procedures?

Select the status of staff training in crowd management.

Training staff in crowd management is essential for maintaining safety during peak hours.
5
Is there a documented emergency response plan available?

Provide details about the emergency response plan documentation.

A documented plan ensures that all staff are aware of their roles in an emergency situation.
6
How often are evacuation drills conducted?

Select the frequency of evacuation drills.

Regular drills help ensure that staff and customers know how to evacuate safely.
7
When was the last fire safety inspection conducted?

Enter the date of the last fire safety inspection.

Regular fire safety inspections are crucial for compliance with safety regulations.
8
How many first aid kits are available in the mall?

Enter the total number of first aid kits available.

Having sufficient first aid kits is important for responding to medical emergencies.
Min: 0
Target: 5
Max: 100
9
Is there a visible presence of security personnel in the mall?

Select the status of security personnel presence.

Visible security presence can deter criminal activity and enhance customer safety.
10
What percentage of CCTV cameras are operational?

Enter the percentage of operational CCTV cameras.

Operational cameras are essential for effective surveillance and incident documentation.
Min: 0
Target: 100
Max: 100
11
Are incident reporting procedures in place and known to staff?

Indicate whether incident reporting procedures are established.

Clear incident reporting procedures ensure timely response and documentation of security issues.
12
Describe any recent security incidents that occurred in the mall.

Provide details of any recent security incidents.

Understanding recent incidents helps evaluate the effectiveness of current security measures.
13
Is safety signage clearly displayed throughout the mall?

Select the status of safety signage visibility.

Clear safety signage is essential for informing customers about safety protocols and hazards.
14
How many emergency contact numbers are provided to customers?

Enter the total number of emergency contact numbers available to customers.

Providing emergency contact numbers ensures customers can quickly reach help when needed.
Min: 0
Target: 5
Max: 20
15
Have staff received training on customer safety protocols?

Indicate whether staff have been trained on customer safety.

Staff training on safety protocols is crucial for ensuring customer safety in emergencies.
16
What feedback have customers provided regarding safety measures?

Provide insights or comments from customers regarding safety.

Customer feedback can help identify areas for improvement in safety measures.
17
Are smoke detectors in working condition throughout the mall?

Indicate whether all smoke detectors are operational.

Functional smoke detectors are critical for early fire detection and ensuring safety.
18
How many fire extinguishers are available in the mall?

Enter the total number of fire extinguishers available.

Having an adequate number of fire extinguishers is essential for fire safety and compliance.
Min: 1
Target: 10
Max: 50
19
How often is the fire alarm system tested?

Select the frequency of fire alarm system testing.

Regular testing of the fire alarm system ensures it will function properly in an emergency.
20
Provide details of fire safety training records for staff.

Describe the training records and programs related to fire safety for staff.

Maintaining records of fire safety training is essential for compliance and preparedness.

FAQs

It's recommended to conduct comprehensive safety and security audits at least quarterly, with more frequent checks on critical systems like fire alarms and surveillance equipment.

The audit team should include mall management, security personnel, facilities maintenance staff, and potentially local law enforcement or fire department representatives for a thorough assessment.

The checklist covers areas such as emergency exits and evacuation plans, security camera placement and functionality, fire safety equipment, crowd control measures, and staff training on security protocols.

By systematically reviewing and improving safety measures, the checklist helps create a more secure environment, reducing the risk of accidents and crime, which directly enhances customer safety and peace of mind.

Yes, while the core elements remain consistent, the checklist can be tailored to address specific needs of different mall types, such as open-air malls, enclosed malls, or mixed-use developments.

Benefits of Shopping Mall Safety and Security Audit Checklist

Ensures compliance with local safety regulations and industry standards

Identifies potential security vulnerabilities before they become issues

Improves emergency response readiness and effectiveness

Enhances customer confidence and shopping experience

Reduces liability risks for mall owners and operators