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Walmart E-commerce Platform Audit Checklist

A comprehensive audit checklist designed to evaluate and improve Walmart's e-commerce platforms, ensuring optimal performance, security, and user experience across all digital retail channels.

Walmart E-commerce Platform Audit Checklist

by: audit-now
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About This Checklist

The Walmart E-commerce Platform Audit Checklist is a vital tool for ensuring the optimal performance, security, and user experience of Walmart's online retail presence. This comprehensive checklist addresses key aspects of e-commerce operations, including website functionality, mobile app performance, cybersecurity measures, and customer data protection. By implementing regular audits using this checklist, Walmart can maintain a competitive edge in the digital retail space, enhance customer satisfaction, and safeguard its online operations against potential threats. This checklist is crucial for adapting to the rapidly evolving e-commerce landscape and meeting the growing demands of online shoppers.

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Industry

Retail and E-commerce

Standard

Walmart E-commerce Standards

Workspaces

Online Platforms

Occupations

E-commerce Manager
IT Security Specialist
UX Designer
Digital Marketing Manager
Compliance Officer
1
Is the website functionality compliant with Walmart E-commerce Standards?
2
What is the mobile app performance score?
Min: 1
Target: 5
Max: 5
3
Is user experience optimization implemented?
4
Are cybersecurity measures effectively implemented?
5
Is the e-commerce platform compliant with current e-commerce regulations?
6
What is the average page load time (in seconds)?
Min: 1
Target: 3
Max: 10
7
Provide a summary of user feedback regarding the online shopping experience.
8
Have security checks been performed on the mobile app?
9
Is the payment processing system compliant with security standards?
10
What is the user registration conversion rate (%)?
Min: 0
Target: 30
Max: 100
11
Are accessibility features implemented on the e-commerce platform?
12
Are data protection measures in compliance with GDPR?
13
Are user account security features, such as two-factor authentication, implemented?
14
What is the current bounce rate (%) of the e-commerce site?
Min: 0
Target: 50
Max: 100
15
Summarize the key points of the privacy policy related to user data handling.
16
Is there a system in place for monitoring website performance?
17
Is the inventory management system compliant with Walmart E-commerce Standards?
18
What is the average response time to customer queries (in minutes)?
Min: 1
Target: 10
Max: 60
19
Is the SSL certificate for the website valid and up to date?
20
Are fraud detection measures effectively implemented on the platform?

FAQs

The e-commerce platform should be audited on a quarterly basis, with more frequent checks for critical components like payment systems and security measures.

The checklist covers website performance, mobile app functionality, cybersecurity measures, payment gateway security, user interface design, product catalog management, and compliance with e-commerce regulations.

The audit is typically conducted by a team comprising IT specialists, cybersecurity experts, UX designers, and e-commerce managers, often in collaboration with third-party digital auditing firms.

By systematically evaluating all aspects of the e-commerce platform, the checklist helps identify areas for improvement in user interface, site speed, product discoverability, and checkout processes, leading to an enhanced shopping experience.

Yes, the checklist can be customized for various online marketplaces under Walmart's umbrella, such as Walmart.com, Jet.com, or international e-commerce platforms, while maintaining core audit elements.

Benefits of Walmart E-commerce Platform Audit Checklist

Ensures seamless functionality across all digital shopping platforms

Enhances cybersecurity measures to protect customer data and transactions

Improves user experience and website performance

Optimizes mobile app functionality for on-the-go shopping

Maintains compliance with e-commerce regulations and industry standards