Walmart Pharmacy Operations and Compliance Audit Checklist

A comprehensive audit checklist designed to evaluate and improve Walmart's pharmacy operations, ensuring regulatory compliance, medication safety, and high-quality pharmaceutical care across all pharmacy locations.

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About This Checklist

The Walmart Pharmacy Operations and Compliance Audit Checklist is an essential tool for ensuring the highest standards of pharmaceutical care, regulatory compliance, and patient safety within Walmart's pharmacy services. This comprehensive checklist addresses key areas such as medication management, prescription accuracy, controlled substance handling, patient counseling, and adherence to healthcare regulations. By implementing regular audits using this checklist, Walmart can maintain the integrity of its pharmacy operations, minimize medication errors, and uphold its commitment to providing quality healthcare services. This checklist is crucial for navigating the complex landscape of pharmacy regulations and maintaining Walmart's reputation as a trusted healthcare provider in the retail sector.

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Industry

Retail and E-commerce

Standard

Pharmacy Operations Standards

Workspaces

Walmart Pharmacy

Occupations

Pharmacist
Pharmacy Technician
Pharmacy Manager
Compliance Officer
Healthcare Quality Auditor
1
Are all prescriptions verified for accuracy before dispensing?

Select the compliance status.

To ensure that patients receive the correct medication and dosage.
2
Please provide details of controlled substance documentation.

Enter the documentation details.

To ensure compliance with regulations regarding controlled substances.
3
How often is patient counseling provided on medications?

Enter the frequency (times per week).

To assess the level of patient education and safety.
Min0
Target1
Max7
4
Are medication safety practices being followed?

Select the compliance status.

To minimize medication errors and enhance patient safety.
5
Are storage conditions for medications compliant with regulatory standards?

Is the storage compliant?

To ensure medication efficacy and safety through proper storage.
6
Is the prescription labeling accurate as per regulations?

Select the compliance status.

To confirm patients receive correct instructions and information.
7
What is the current rate of medication errors (per 100 prescriptions)?

Enter the error rate.

To monitor and improve medication safety and reduce errors.
Min0
Target0
Max100
8
Provide details of staff training records on pharmacy operations.

Enter training details.

To ensure all staff are adequately trained on compliance and safety protocols.
9
Is there a risk of medication mismanagement in the pharmacy?

Select the level of risk assessment.

To identify potential areas for improvement in medication handling.
10
Describe the procedures for reporting medication incidents.

Enter the incident reporting procedures.

To ensure proper protocols are in place for incident management.
11
What is the current inventory accuracy percentage?

Enter the accuracy percentage.

To assess the effectiveness of inventory management practices.
Min0
Target98
Max100
12
When was the last compliance audit conducted?

Enter the date of the last compliance audit.

To track compliance audit frequency and ensure timely reviews.
13
What is the current customer satisfaction level regarding pharmacy services?

Select the customer satisfaction level.

To evaluate the quality of service and identify areas for improvement.
14
What is the average time taken to fulfill a prescription (in minutes)?

Enter the average fulfillment time.

To measure the efficiency of prescription processing.
Min0
Target15
Max120
15
List any quality improvement initiatives implemented in the pharmacy.

Provide details of quality improvement initiatives.

To document efforts made to enhance service quality and safety.
16
When is the next training session scheduled for pharmacy staff?

Enter the date of the next training session.

To ensure continuous staff development and compliance with regulations.
17
Are the procedures for medication disposal being followed?

Select the compliance status.

To ensure hazardous medications are disposed of safely and in compliance with regulations.
18
What are the recent updates made to pharmacy policies?

Enter recent policy updates.

To keep track of policy changes that affect operations and compliance.
19
What is the total count of controlled substances currently in inventory?

Enter the current inventory count of controlled substances.

To maintain accurate records and compliance with controlled substance regulations.
Min0
Target100
Max1000
20
When was the last performance review conducted for pharmacy staff?

Enter the date of the last performance review.

To ensure regular evaluations and support staff development.

FAQs

The audit should be conducted bi-annually for each Walmart pharmacy, with more frequent checks for high-risk areas such as controlled substance management and prescription accuracy.

The checklist covers prescription processing procedures, medication storage and handling, controlled substance management, patient counseling practices, pharmacist and technician licensing, inventory control, and compliance with HIPAA and other healthcare regulations.

The audit is typically conducted by Walmart's pharmacy operations team, including regional pharmacy managers, in collaboration with compliance officers and licensed pharmacists.

By systematically evaluating all aspects of pharmacy operations, the checklist helps identify areas for improvement in medication safety, regulatory compliance, and customer service, leading to enhanced pharmaceutical care and reduced risks.

Yes, the checklist can be adapted for various Walmart pharmacy formats, including those in Supercenters, Neighborhood Markets, and standalone locations, while maintaining core pharmacy audit elements.

Benefits of Walmart Pharmacy Operations and Compliance Audit Checklist

Ensures compliance with federal and state pharmacy regulations

Minimizes risk of medication errors and improves patient safety

Enhances quality of pharmaceutical care and customer satisfaction

Optimizes inventory management and reduces drug wastage

Maintains professional standards and protects pharmacy licenses