COBIT IT Service Management Audit Checklist

A comprehensive checklist for auditing IT service management practices based on the COBIT framework, covering key areas such as service strategy, design, transition, operation, and continual service improvement.

COBIT IT Service Management Audit Checklist
by: audit-now
4.6

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About This Checklist

The COBIT IT Service Management Audit Checklist is an indispensable tool for organizations striving to optimize their IT service delivery and support processes within the COBIT framework. This comprehensive checklist enables IT service managers, auditors, and professionals to systematically evaluate and improve their organization's IT service management practices. By addressing key service management domains outlined in COBIT, this checklist helps identify areas for enhancement, ensure alignment with business needs, and implement effective service management controls. It serves as a guide for organizations to build a robust IT service management framework that enhances service quality, increases operational efficiency, and delivers value to stakeholders.

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Industry

Information Technology

Standard

COBIT

Workspaces

IT service centers
Corporate IT departments
Help desk environments

Occupations

IT Service Manager
IT Operations Manager
Service Desk Manager
IT Auditor
IT Governance Specialist

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